Home > Publications . Search All . Browse All . Country . Browse PSC Pubs . PSC Report Series

PSC In The News

RSS Feed icon

Lam looks at population and development in next 15 years in UN commission keynote address

Mitchell et al. find harsh family environments may magnify disadvantage via impact on 'genetic architecture'

Frey says Arizona's political paradoxes explained in part by demography

Highlights

NIH announces new policy for resubmissions (4/17/14)

2014 PAA Annual Meeting, May 1-3, Boston

PSC newsletter spring 2014 issue now available

Raghunathan appointed director of Survey Research Center

Next Brown Bag


PSC Brown Bags will return in the fall

Mick P. Couper photo

Usability Evaluation of Computer Assisted Survey Instruments

Publication Abstract

Couper, Mick P. 2000. "Usability Evaluation of Computer Assisted Survey Instruments." Social Science Computer Review, 18(4), 384-396.

Computer-assisted interviewing (CAI) has a substantial impact on the way interviewers carry out the task of interviewing. Survey instruments are becoming more complex, necessitating new skills of interviewers. In addition to question wording, the design of CAI instruments is a focus of evaluation and pretesting efforts. This article reports on a variety of research activities related to the usability testing of CAI instruments, focusing both on interviewers (in interviewer-administered surveys) and respondents (in self-administered surveys). The article introduces practices and procedures of usability testing, illustrated with examples from several recent studies in which these methods were applied to the evaluation of computerized survey instruments.

DOI:10.1177/089443930001800402 (Full Text)

Browse | Search : All Pubs | Next