Home > Publications . Search All . Browse All . Country . Browse PSC Pubs . PSC Report Series

PSC In The News

RSS Feed icon

Thompson says criminal justice policies led to creation of prison gangs like Aryan Brotherhood

Schmitz finds job loss before retirement age contributes to weight gain, especially in men

Kimball says Fed should get comfortable with "backtracking"

Highlights

Overview of Michigan's advanced research computing resources, Monday, June 27, 9-10:30 am, BSRB - Kahn Auditorium

U-M's Data Science Initiative offers expanded consulting services via CSCAR

Elizabeth Bruch promoted to Associate Professor

Susan Murphy elected to the National Academy of Sciences

Next Brown Bag

PSC Brown Bags
will resume fall 2016

Mick P. Couper photo

Usability Evaluation of Computer Assisted Survey Instruments

Publication Abstract

Couper, Mick P. 2000. "Usability Evaluation of Computer Assisted Survey Instruments." Social Science Computer Review, 18(4), 384-396.

Computer-assisted interviewing (CAI) has a substantial impact on the way interviewers carry out the task of interviewing. Survey instruments are becoming more complex, necessitating new skills of interviewers. In addition to question wording, the design of CAI instruments is a focus of evaluation and pretesting efforts. This article reports on a variety of research activities related to the usability testing of CAI instruments, focusing both on interviewers (in interviewer-administered surveys) and respondents (in self-administered surveys). The article introduces practices and procedures of usability testing, illustrated with examples from several recent studies in which these methods were applied to the evaluation of computerized survey instruments.

DOI:10.1177/089443930001800402 (Full Text)

Browse | Search : All Pubs | Next