Home > Publications . Search All . Browse All . Country . Browse PSC Pubs . PSC Report Series

PSC In The News

RSS Feed icon

Prescott says online option for access to court system can help equalize justice

Hall et al find mixed correlations between religious affiliation and views on reproductive health coverage among women

Bloome comments on Moynihan's controversial 1965 call for national action to strengthen black families

Highlights

U-M ranked #1 in Sociology of Population by USN&WR's "Best Graduate Schools"

PAA 2015 Annual Meeting: Preliminary program and list of UM participants

ISR addition wins LEED Gold Certification

PSC Fall 2014 Newsletter now available

Next Brown Bag

Mon, March 23
Lundberg, State Care of the Elderly & Labor Supply of Adult Children

Mick P. Couper photo

A Comparison of Mail and E-mail for a Survey of Employees in U.S. Statistical Agencies

Publication Abstract

Couper, Mick P., J. Blair, and T. Triplett. 1999. "A Comparison of Mail and E-mail for a Survey of Employees in U.S. Statistical Agencies." Journal of Official Statistics, 15(1), 39-56.

This article reports on the results of a study comparing e-mail and mail for a survey of employees in several government statistical agencies in the U.S. As part of a larger study of organizational climate, employees in five agencies were randomly assigned to a mail or e-mail mode of data collection. Comparable procedures were used for advance contact and followup of subjects across modes. The article describes the procedures used to implement the survey, and discusses the results of the mode experiment. Across all five agencies, higher response rates were obtained for mail (range of 68-76%) than for e-mail (range 37-63%). Data quality (item missing data) was similar across the two modes. Higher-status employees appeared more likely to respond to e-mail than to mail. Controlling for differences in the composition of the samples due to nonresponse, e-mail respondents appeared to be more positive in their responses to questions about climate and morale in their agencies.

Public Access Link

Browse | Search : All Pubs | Next