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Lepkowski, James M. (Ed). 2008. Advances in Telephone Survey Methodology. Hoboken, NJ: John Wiley & Sons.
Technology has changed substantially how survey firms collect data, from universal application of computer assistance to devices to record verbatim responses during interviews. The goals of the book are to bring together both the state-of-the-art research and everyday practical applications that are concerned with telephone survey methodology in order to stimulate further discussion. It will be an integrated volume representing theoretical, methodological and statistical contributions to the field.