Home > Publications . Search All . Browse All . Country . Browse PSC Pubs . PSC Report Series

PSC In The News

RSS Feed icon

Burgard and Seelye find job insecurity linked to psychological distress among workers in later years

Former PSC trainee Jay Borchert parlays past incarceration and doctoral degree into pursuing better treatment of inmates

Inglehart says shaky job market for millennials has contributed to their disaffection

More News

Highlights

Savolainen wins Outstanding Contribution Award for study of how employment affects recidivism among past criminal offenders

Giving Blueday at ISR focuses on investing in the next generation of social scientists

Pfeffer and Schoeni cover the economic and social dimensions of wealth inequality in this special issue

PRB Policy Communication Training Program for PhD students in demography, reproductive health, population health

More Highlights

Next Brown Bag

Mon, Jan 23, 2017 at noon:
H. Luke Shaefer

More positive or more extreme? A meta-analysis of mode differences in response choice

Archived Abstract of Former PSC Researcher

Ye, C., J. Fulton, and Roger Tourangeau. 2011. "More positive or more extreme? A meta-analysis of mode differences in response choice." Public Opinion Quarterly, 75(2): 349-365.

Some researchers have argued that respondents give more extreme answers to questions involving response scales over the telephone than in other modes of data collection, but others have argued that telephone respondents give more positive answers. We conducted a meta-analysis based on 18 experimental comparisons between telephone interviews and another mode of data collection. Our analysis showed that telephone respondents are significantly more likely than respondents in other modes to give extremely positive answers (for example, the highest satisfaction ratings in a customer satisfaction survey) but are not more likely to give extremely negative responses. This tendency to give highly positive ratings appears to be related to the presence of an interviewer, and it may reflect respondents' reluctance to express bad news, a tendency some social psychologists have dubbed the MUM effect.

DOI:10.1093/poq/nfr009 (Full Text)

Country of focus: United States of America.

Browse | Search : All Pubs | Next